Leadership: Why a CEO should not lead in a crisis March 27th, 2023 In a crisis, a key factor for successful management is a clear line of command. Simply, everyone must know who the leader is. This is not...
We never learn from a crisis March 20th, 2023 The one lesson we learn from history is that we learn nothing from history. Take the banking crisis the world is now facing. It has an un...
Are we ready for the next COVID? March 13th, 2023 The Covid pandemic produced the worst world crisis this century – we can all agree on that. Of course mistakes were made and if we had to...
Never trust a journalist March 6th, 2023 That’s a tough headline but is it true? I was a journalist for 20 years and have been dealing with them throughout my career. In the UK, ...
The Boss is Back February 27th, 2023 One indicator that a company is heading into crisis mode is the boss coming back into the fray riding on a white horse and waving a sword...
Who’s Zoomin’ Who? April 28th, 2020 We have just run our first virtual crisis simulation using Zoom. How did it go? Well, let’s put it this way: we learnt a huge amount. I k...
On the rebound after a crisis March 4th, 2020 The adage that ‘no news is good news’ can easily be reversed for the media. Now, the catchphrase is, ‘only bad news is news’. So, when Vo...
Internal communications: the big issue February 18th, 2020 Accuracy has one great enemy: speed. In a crisis, both are needed. In a crisis, when facts are scarce and the world wants to know what’s ...
